Privacy Policy

Your PT Doc (“we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, protect, and share information when you visit https://yourptdoc.com/ or interact with us in connection with our services.

By using our website or services, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following categories of information:

  • Contact Information: name, email address, phone number, mailing address.
  • Appointment and Service Information: appointment requests, scheduling details, service-related communications.
  • Payment and Billing Information: billing details and payment-related information (processed through secure service providers, when applicable).
  • Website Usage Information: IP address, device type, browser type, pages viewed, referring/exit pages, and similar analytics data.
  • Communications: messages you send to us by web forms, email, phone, or text message.

You may choose not to provide certain information, but this may limit our ability to respond to requests or provide services.

How Information Is Used

We may use the information we collect to:

  • Provide and administer services, including physical therapy, sports performance rehab, and men’s pelvic floor services
  • Schedule, confirm, and manage appointments
  • Communicate with you about care coordination, administrative matters, and billing
  • Respond to inquiries and provide customer support
  • Improve our website, services, and operations
  • Maintain the security of our systems and prevent fraud or misuse
  • Comply with applicable laws and regulations

Text Messaging & Mobile Data Compliance

We may use text messaging for care coordination only, including appointment reminders and administrative and billing messages.

Opt-In

You may opt in to receive text messages by checking the consent checkbox on our website forms. Consent to receive text messages is not a condition of receiving care or services.

Opt-Out

You can opt out at any time by replying: “Reply STOP to opt out. Reply HELP for help.”

Message Frequency

“Message frequency may vary.”

Required Compliance Statement

“All categories above exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties under any circumstances.”

Information Sharing

We do not sell or rent your personal information.

We may share information only as follows:

  • Service Providers: We may share information with vendors who help us operate our website and business (such as hosting, analytics, scheduling, and payment processing). These providers are permitted to use information only to perform services for us and are expected to protect it under confidentiality obligations.
  • Legal and Safety Requirements: We may disclose information if required to comply with law, legal process, or a governmental request, or to protect the rights, safety, and security of our patients, users, and operations.
  • Business Transfers: If we are involved in a merger, acquisition, financing, reorganization, or sale of assets, information may be transferred as part of that transaction, subject to appropriate protections.

Mobile information will not be shared for marketing purposes.

Your Rights

Depending on your location and applicable law, you may have rights to:

  • Request access to the personal information we maintain about you
  • Request corrections to inaccurate or incomplete information
  • Request deletion of certain information (subject to legal and operational requirements)
  • Opt out of certain communications (including text messages by replying STOP)

To exercise these rights, contact us using the information in the “Contact Information” section.

Data Security

We take reasonable administrative, technical, and physical measures designed to protect personal information from unauthorized access, use, alteration, and disclosure. However, no website, system, or method of transmission is completely secure, and we cannot guarantee absolute security.

Terms & Conditions of Use

These Terms & Conditions (“Terms”) govern your use of https://yourptdoc.com/ and any related online services provided by Your PT Doc. By accessing or using our website, you agree to these Terms.

If you do not agree, do not use the website.

Use Restrictions

You agree not to:

  • Use the website in any way that violates applicable laws or regulations
  • Attempt to gain unauthorized access to the website, servers, or systems
  • Interfere with the security or operation of the website
  • Use any automated means to scrape, crawl, or harvest data without our permission
  • Upload or transmit viruses, malware, or other harmful code
  • Misrepresent your identity or submit false information through forms or communications

We may suspend or block access for suspected misuse.

Intellectual Property

All content on this website, including text, graphics, logos, images, and design, is owned by or licensed to Your PT Doc and is protected by applicable intellectual property laws. You may view, download, and print website content for personal, non-commercial use only. Any other use requires our prior written permission.

Third-Party Links

Our website may contain links to third-party websites for convenience. We do not control those websites and are not responsible for their content, privacy practices, or terms. Your use of third-party sites is at your own risk.

Termination

We may terminate or restrict your access to the website at any time, without notice, if we believe you have violated these Terms or if needed to protect the security of the website or our operations.

Governing Law

These Terms and any disputes related to the Privacy Policy or website use will be governed by the laws of the State of Texas, without regard to conflict-of-laws principles.

Changes to Terms

We may update this Privacy Policy and these Terms from time to time. Changes will be posted on this page with an updated effective date. Your continued use of the website after changes are posted constitutes your acceptance of the updated terms.

Contact Information

If you have questions about this Privacy Policy or these Terms, contact:

Your PT Doc
Website: https://yourptdoc.com/
Email: info@yourptdoc.com
Phone: +1 (737) 259-6850

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